If you believe you entered the wrong email address, please contact our Customer Support team immediately with your order ID or other details (e.g., shipping address). We will assist you in updating your email address and ensuring you receive your order information.

Once your order is shipped, you will receive an email with the tracking details. You can use this information to track your shipment. If you didn’t receive an email, please check your spam folder or contact us for assistance.

If you don’t have your order ID, check your confirmation email or log in to your account if you created one during checkout. If you still can’t find it, contact us with your name, email, and shipping address, and we’ll assist you.

Delivery times depend on your selected shipping method and location:

• Standard Shipping: 5–7 business days.
• Expedited Shipping: 2–3 business days.

You can track your order for real-time updates.*

If your estimated delivery date has passed and you still haven’t received your order, please check the tracking details for the latest updates. If the carrier shows it as delivered but you didn’t receive it, contact us so we can help resolve the issue.

Occasionally, there may be shipping delays due to weather, carrier issues, or holidays. If your order is delayed beyond the expected timeframe, reach out to our support team for assistance.

We process orders quickly to ensure timely delivery. If you need to make changes or cancel your order, contact us immediately. While we can’t guarantee changes after an order is placed, we’ll do our best to assist you.